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Freedom

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Photo of Jonni Louk
Refund on $299.99 taken out of my account
So I called and set up service on May 10th. I was charged $299.99 for the lifetime bundle on equipment. When the person I spoke to over t...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Tom Stephens
Why do we have to pay to adjust their antenna if we are renting it?
Why do we have to pay $100 per visit or $10 a month for them to be able to come out and adjust our antenna that we are renting from you?...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Jim
Firmware upgrade stuck "authenticating?"
Looks like my modem did a firmware upgrade and now it's stuck "authenticating.''  Timer says the modem has been up around 44 hours as of ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Ervin Burch
I have been ripped off by this cable company. I am a disabled Vietnam Vet.
Ripped off. Over drafted
  • 1 me too
  • 12 replies
  • Problem
Photo of JWMS
Terrible Speeds In Mississippi - Anyone else?
Service has performed "resets" on their end, it gets somewhat better than this.  Last week they confirmed "network outage".  Service st...
  • 1 me too
  • 3 replies
  • Problem
Photo of Todd McLeod
No more unlimited package!!
I've been a customer for only a couple months; I switched over to Excede for the unlimited plan; a couple weeks ago I wanted to try out a...
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Ethan Farrell
Adverts for broadband speeds to face new rules
I thought this Article was pretty intriguing. I'll be interested in seeing the Changes in Plan/Speed Advertisements. http://www.bbc....
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of Daniel Allen
Why are Steam download speeds being throttled? This is ridiculous
My Steam download speeds only hit 30KB/s I'm nowhere near my limit and it doesn't matter what time of day I try. A speed test on chrome g...
  • 2 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of Stephen Stecyk
ASUS AC-3200 Router Setup Behind Exede Modem Router
I currently have an ASUS AC-3200, but for the most part this will apply to any router, but has anyone had any success with setting up ano...
  • 3 me toos
  • 15 replies
  • Question
  • Answered
Photo of Rique
Mysterious usage jump
I check my usage daily and I also check available plans daily. The point is, I am checking every day (unless traveling for business or pl...
  • 3 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Rique
Beam 321 - still not showing new plans
When checking available plans this eve, for a brief few minutes, there was something new displayed !!! No - not new plans... but for a...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Shannon Williams
read all execede customers
Data De-Prioritization – The Back of the Line With data de-prioritization, the carrier isn’t limiting the customer’s data. Instead, the c...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of alex
ALL PROBLEMS
I had my internet installed two days ago, and since the moment it was installed it has sucked. I’ve never once pulled speeds of 12mps or ...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Lexter Zamora Ruiz
Service in Cuba?
  • 2 me toos
  • 15 replies
  • Question
  • Answered
Photo of Dave
No Plans for me.
I just went and logged into my account with a lot of problems with stalling. I thought I would check to see what's available to me as far...
  • 2 me toos
  • 10 replies
  • Problem
  • Acknowledged