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Photo of Lisa
want to use my own router
We have had this exede viasat router/modem for about a year now but have always complained about the internet speed. My brother constant...
  • 1 me too
  • 4 replies
  • Question
Photo of Russ Colombo
Can I host websites in-house effectively ?
I have a need and the resources to host websites for development/testing. Can my users access these ssites via internet-over-satellite us...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Laura Schneberger
Why is price different due to location?
I cant keep paying more and more, was going to move to viasat but bronze plan is now 70 going up to 100 with lease so 120 a month? Thats...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Daniel Barrett
Has anyone had an unpleasant experience with a customer service rep named Kat?
Bad Customer Service
  • 1 me too
  • 4 replies
  • Question
Photo of Ethan Farrell
Adverts for broadband speeds to face new rules
I thought this Article was pretty intriguing. I'll be interested in seeing the Changes in Plan/Speed Advertisements. http://www.bbc....
  • 1 me too
  • 3 replies
  • Idea
  • Not Planned
Photo of Jonni Louk
Refund on $299.99 taken out of my account
So I called and set up service on May 10th. I was charged $299.99 for the lifetime bundle on equipment. When the person I spoke to over t...
  • 3 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Tom Stephens
Why do we have to pay to adjust their antenna if we are renting it?
Why do we have to pay $100 per visit or $10 a month for them to be able to come out and adjust our antenna that we are renting from you?...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Randy Beard
Slow upload speeds
Please hold on billing my account until you provide the service I am paying for. My upload speed this morning is less than 1mg I have had...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Adam Benado
Service in Central America / Panama
Is there anyone who can help set up service in Central America? I live in a rural area of Panama with 2G (yes, it still exists) cell ser...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Daniel Allen
Why are Steam download speeds being throttled? This is ridiculous
My Steam download speeds only hit 30KB/s I'm nowhere near my limit and it doesn't matter what time of day I try. A speed test on chrome g...
  • 2 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of WGaranti
Disappointed in Viasat
Unlimited not what was expected. One unlimited is supposed to be unlimited but it limits us to only 150 GB a month. Also something is eat...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of rickzamora0109@yahoo.com
Had my service installed 1 day before it failed.
Had my service installed 1 day before it failed.  Spoke with 7 (YES SEVEN) C/S personnel who only bounced me around after ALL asking THE ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Dana Combs
Refund problem, still waiting!!!!
Goodluck on getting back any kind of refund from this company!! I canceled over 2 months ago, and i was charged 320$$ for equipment that ...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Shannon Williams
read all execede customers
Data De-Prioritization – The Back of the Line With data de-prioritization, the carrier isn’t limiting the customer’s data. Instead, the c...
  • 2 me toos
  • 9 replies
  • Question
  • Acknowledged
Photo of alex
ALL PROBLEMS
I had my internet installed two days ago, and since the moment it was installed it has sucked. I’ve never once pulled speeds of 12mps or ...
  • 2 me toos
  • 7 replies
  • Problem